• info@waliy.ca

Waliy Privacy Policy

Effective Date: January 4, 2024

We at Waliy (“Waliy”, “we”, “us”, or “our”) are committed to protecting the privacy of our users (“you”, “your”, or “user”). This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

Information We Collect

We collect the following information from you:

  • Personal information, such as your name, email address, phone number, and date of birth
  • Demographic information, such as your gender and location
  • Any health information, tests, reports, histories, or documents a care seeker shares with a care consultant are just between both of them. Waliy doesn´t collect or store such information.
  • Waliy doesn´t save your payment information, such as your credit card number and billing address. This information is just between the user and the voucher store.
  • Technical information, such as your IP address, device type, and session history, to improve the quality of service.

We may also collect information from you indirectly, such as:

  • Information from social media platforms if you connect your account to a social media platform
  • Information from third-party service providers, such as payment processors and healthcare providers

How We Use Your Information

We use your information to:

  • We provide you with our services, such as connecting you with care consultants and scheduling appointments
  • Improve our services, such as developing new features and analyzing user data
  • Send you marketing communications, such as newsletters and promotions
  • Protect you from fraud and abuse

Your Choices

You have the following choices regarding your information:

  • You can access and update your information at any time in your account settings
  • You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in the email
  • You can request that we delete your information by contacting us at contact@waliy.ca.

Data Sharing and Disclosure

We may share your information with:

  • Care consultants on our platform so that they can provide you with services
  • Third-party service providers, such as payment processors and healthcare providers
  • if necessary, law enforcement officials

We will not sell or rent your information to any third party.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect, and we cannot guarantee the security of your information.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and know your child has provided us with information, please get in touch with us.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@waliy.ca

Additional Information

This Privacy Policy applies to our website and mobile app.

We hope this Privacy Policy helps you understand how we collect, use, and protect your information. If you have any questions, please feel free to contact us.

Effective Date: This Privacy Policy is effective as of January 4, 2024.

Changes: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Your Consent: By using our services, you consent to this Privacy Policy.

Contact Us: If you have any questions about this Privacy Policy, please contact us at info@waliy.ca

Additional Information: This Privacy Policy applies to our website and mobile app.

We hope this Privacy Policy helps you understand how we collect, use, and protect your information. If you have any questions, please feel free to contact us.